Refund policy

At Beautified Touch, we are committed to providing premium-quality products. Due to the nature of our products and for hygiene and safety reasons, ALL SALES ARE FINAL.

We do not accept returns, exchanges, or refunds on:

• Wigs

• Bundles

• Closures

• Frontals

• Lace products

• Hair care products

• Any opened, worn, altered, or used items

Refunds will only be considered if:

• You received the wrong item

• Your order arrived damaged due to shipping

• An item is missing from your order

To report an issue, you must contact us within 48 hours of delivery or pickup and provide:

• Your order number

• Clear photos of the item(s)

• A detailed description of the issue

Claims submitted after 48 hours may not be eligible for review.

Orders cannot be canceled once they have been placed.

Customers are responsible for reviewing all order details, including lengths, textures, quantities, shipping addresses, and contact information before checkout.

Beautified Touch reserves the right to deny any refund, replacement, exchange, or claim request that does not comply with this policy.